Privacy Policy

Last Updated: 6/19/2023

 

Thank you for choosing CyberArrow and trusting us with your privacy. This Privacy Policy describes how CyberArrow collects, uses, and protects the personal information you provide when using our website and services. By accessing or using our website, CyberArrow Compliance Automation Tool, or CyberArrow Awareness Platform, you consent to the terms outlined in this Privacy Policy. Please read this document carefully to understand our practices regarding your personal information.

 

These terms of use is a legal agreement between users and CyberArrow Technology LLC from now on referred to as ‘CyberArrow’.

 

Information We Collect

 

1.1. Personal Information When you interact with our Services, we may collect personal information that you voluntarily provide, such as your name, email address, contact information, and any other information you choose to provide. We collect this information when you register an account, subscribe to our newsletter, request support, or otherwise communicate with us.

 

1.2. Usage Information We may also collect certain information about how you use our Services, including your IP address, device information, browser type, operating system, and the pages you visit on our website. This information helps us analyze trends, administer the website, improve our Services, and gather demographic information for internal purposes.

 

1.3. Cookies and Similar Technologies We use cookies, web beacons, and other similar technologies to collect information about your browsing activities. Cookies are small files that are stored on your device when you visit our website, allowing us to recognize your browser and remember certain information. You can manage your cookie preferences through your browser settings.

 

How We Use Your Information

 

2.1. Provide and Improve our Services We use the information we collect to deliver and improve our Services, customize your user experience, respond to your inquiries, and provide you with relevant information and updates. Additionally, we may use your information to analyze and enhance the performance, security, and functionality of our Services.

 

2.2. Communication We may use your personal information to communicate with you regarding your account, product updates, promotional offers, newsletters, or other information related to our Services. You can opt-out of receiving such communications at any time by following the instructions provided in the communication or contacting us directly.

2.3. Legal Compliance We may process your personal information to comply with applicable laws, regulations, or legal obligations, or to respond to lawful requests and legal process.

 

How We Protect Your Information

 

CyberArrow is committed to safeguarding your personal information and employs industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

Sharing Your Information

 

4.1. Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our business, analyzing data, or providing necessary support. These service providers are contractually obligated to handle your information securely and are prohibited from using it for any other purpose.

 

4.2. Compliance with Law We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., law enforcement agencies, regulatory authorities, etc.).

 

4.3. Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if such an event occurs and inform you of your choices regarding your information.

 

Your Rights and Choices

 

5.1. Access, Correction, and Deletion You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe.

 

5.2. Marketing Communications You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly. However, please note that even if you opt out, we may still send you non-promotional messages related to your account or transactions.

 

Children’s Privacy

 

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without verified parental consent. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove that information from our systems.

 

Changes to this Privacy Policy

 

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

 

Disclosure

 

CyberArrow’s use and transfer of information received from Google APIs will adhere to Google API services User Data Policy, including the Limited Use Requirements. This means that any information we receive from Google APIs will be handled in accordance with Google’s policies regarding user data. We will only use and transfer this information as permitted by Google, and we will ensure that it is used for the intended purposes outlined in the Google API Services User Data Policy.

 

Please note that our use and transfer of information received from Google APIs are subject to the terms and conditions set forth by Google. We encourage you to review the Google API Services User Data Policy to understand how your information is handled and protected by Google and CyberArrow when using our Services in conjunction with Google APIs.

 

Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

 

CyberArrow Privacy Team Email: [email protected]

 

Please provide your name, contact information, and a clear description of your request or concern, and we will get back to you as soon as possible.

 

Thank you for choosing CyberArrow, and we appreciate the trust you place in us to protect your privacy.